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Partner Success Manager

Worldwide, Remote


NXLog helps companies manage their logs better. We provide a unified platform for log collection, storage, and analysis. We offer versatile solutions to capture high-volume logs from diverse sources, transform log data on the fly, filter, enrich, and route it to other systems to boost business, security, and compliance. We combine the stability and resources of an established company with the innovative spirit and agility of a start-up. Our mission is to continuously push technological boundaries to deliver outstanding user experiences.

We are hiring a Partner Success Manager!

The Partner Success Manager is responsible for maintaining and growing relationships with existing partners, ensuring their continued success and satisfaction.

What you'll do:

  • Build and nurture strong relationships with key partners.

  • Monitor and assess partner performance, providing strategic guidance.

  • Address and resolve any issues or concerns raised by partners.

  • Collaborate with partners to identify and pursue growth opportunities.

  • Track partner satisfaction and engagement, implementing improvements as needed.

  • Prepare and deliver performance reports and success stories.

What you'll bring:

  • Experience in managing partner relationships and success.

  • Strong relationship-building and problem-solving skills.

  • Ability to analyze performance data and implement strategic improvements.

  • Excellent communication and negotiation skills.

What you’ll get:

  • Remote community of passionate experts from around the world

  • Flat structure and flexible environment

  • PTO & other rewards

  • Opportunity to work with a state-of-the-art log management product

Additional Information:

This is a fully remote position, and physical client visits are not required. If you are a dynamic and experienced sales professional looking to make a substantial impact in a growing organization, we encourage you to apply and be part of our team.