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Lead Integration Engineer

Worldwide, Remote

As a Lead Integration Engineer, you will be responsible for coordinating and leading a team of Integration Engineers, ensuring that NXLog products operate well with third-party solutions and they are able to collect from and send log data to a wide variety of solutions and products.

Your daily tasks and responsibilities:

  • Providing material about various product integrations for the Technical Writer team that can be used as a basis to create integration guides and assist them with any problems that arise during the documentation process, and help in the review of completed documentation.

  • Assisting the Technical Support, Presales, and QA teams with any product integration-specific questions.

  • Helping customers bring the most out of NXLog products when they require professional services to set up log collection from various sources or log ingestion into their preferred SIEM.

  • Work with product managers and developers suggesting enhancements to the products to improve user experience.

  • Be passionate about closing the gap that occurs as a constant development of NXLog and third-party vendor technology ensuring the interoperability of our products.

  • Help customers and occasionally engage in support to troubleshoot issues and provide advice on how to properly use the products.

  • Research and integrate NXLog products with third-party solutions and new technologies that emerge. Create professional technical documentation and present it for internal and external use.

  • Up-to-date knowledge of our products and their capabilities.

  • Write scripts using Perl, Python, Bash, or even Rust.

  • Follow up on new hardware and software products, and technologies.

Requirements:

  • Experience with log management tools and SIEM products (QRadar, ArcSight, Splunk, Snare, syslogd, Logstash, Kafka, ELK, Graylog, etc.)

  • Good knowledge of protocols, including networking (e.g. TCP, UDP) and application layer (e.g. DNS, DHCP) protocols

  • Experience with RDBMS and NoSQL solutions

  • Cloud platforms (AWS, Azure, GCP)

  • VM and container technologies (VMWare, KVM, LXC, Docker)

  • Operating systems knowledge (Linux, Windows, MacOS)

  • Knowledge of scripting languages: shell, perl, python, powershell

  • Passionate to work with Linux systems while also feeling at home on Windows

  • Excellent debugging, troubleshooting, and problem-solving skills with relevant tooling knowledge

  • Qualification: BS degree in Information Technology, Computer Science, or relevant field

  • Experience in technical leadership and people management.

  • Professional experience: 8+ years

Most importantly you should be a quick learner and eager to jump on and understand new technologies.