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Integration Engineer

  • Providing material about various product integrations for the Technical Writer team that can be used as a basis to create integration guides and assisting them with any problems that arise during the documentation process, and helping in the review of completed documentation.
  • Assisting the Technical Support, Presales and QA teams with any product integration specific questions.
  • Helping customers bring the most out of NXLog products when they require professional services to set up log collection from various sources or log ingestion into their preferred SIEM.
  • Work with product managers and developers suggesting enhancements to the products to improve user experience.
  • Be passionate about closing the gap that occurs as a constant development of NXLog and third-party vendor technology ensuring the interoperability of our products.
  • Help customers and occasionally engage in support to troubleshoot issues and provide advice on how to properly use the products.
  • Research and integrate NXLog products with third party solutions and new technologies that emerge. Create professional technical documentations and present for internal and external use.
  • Up-to-date knowledge of our products and their capabilities.
  • Write scripts using Perl, Python, Bash, or even Rust.
  • Follow up on new hardware and software products, technologies.
  • Experience with log management tools and SIEM products (QRadar, ArcSight, Splunk, Snare, syslogd, Logstash, Kafka, ELK, Graylog, etc.)
  • Good knowledge of protocols, including networking (e.g. TCP, UDP) and application layer (e.g. DNS, DHCP) protocols
  • Experience with RDBMS and NoSQL solutions
  • Cloud platforms (AWS, Azure, GCP)
  • VM and container technologies (VMWare, KVM, LXC, Docker)
  • Operating systems knowledge (Linux, Windows, MacOS)
  • Knowledge of scripting languages: shell, perl, python, powershell
  • Passionate to work with Linux systems while also feeling at home on Windows
  • Excellent debugging, troubleshooting and problem solving skills with relevant tooling knowledge
  • Qualification: BS degree in Information Technology, Computer Science or relevant field
  • Professional experience: 5+ years