As an Integration Engineer, you will be responsible for ensuring that NXLog products operate well with third-party solutions and they are able to collect from and send log data to a wide variety of solutions and products.
Your daily tasks and responsibilities:
Providing material about various product integrations for the Technical Writer team that can be used as a basis to create integration guides and assist them with any problems that arise during the documentation process, and help in the review of completed documentation.
Assisting the Technical Support, Presales, and QA teams with any product integration-specific questions.
Helping customers bring the most out of NXLog products when they require professional services to set up log collection from various sources or log ingestion into their preferred SIEM.
Work with product managers and developers suggesting enhancements to the products to improve user experience.
Be passionate about closing the gap that occurs as a constant development of NXLog and third-party vendor technology ensuring the interoperability of our products.
Help customers and occasionally engage in support to troubleshoot issues and provide advice on how to properly use the products.
Research and integrate NXLog products with third-party solutions and new technologies that emerge. Create professional technical documentation and present it for internal and external use.
Up-to-date knowledge of our products and their capabilities.
Write scripts using Perl, Python, Bash, or even Rust.
Follow up on new hardware and software products, and technologies.
Experience with log management tools and SIEM products (QRadar, ArcSight, Splunk, Snare, syslogd, Logstash, Kafka, ELK, Graylog, etc.)
Good knowledge of protocols, including networking (e.g. TCP, UDP) and application layer (e.g. DNS, DHCP) protocols
Experience with RDBMS and NoSQL solutions
Cloud platforms (AWS, Azure, GCP)
VM and container technologies (VMWare, KVM, LXC, Docker)
Operating systems knowledge (Linux, Windows, MacOS)
Knowledge of scripting languages: shell, perl, python, powershell
Passionate to work with Linux systems while also feeling at home on Windows
Excellent debugging, troubleshooting, and problem-solving skills with relevant tooling knowledge
Qualification: BS degree in Information Technology, Computer Science or relevant field
Professional experience: 5+ years
Most importantly you should be a quick learner and eager to jump on and understand new technologies.